We delivery to:
All European Union- South Korea +info
- Israel
- Republic of Singapore
All European Union
Delivery times:
Standard: Between 1 and 7 Work days
Pick up in Barcelona: Free Schedule a day.
Terms:
Peninsular Spain: between 24 and 72 working hours from the time of payment of the purchase, if the order is placed between Monday and Thursday or 48 hours before a holiday. If the order is placed between Thursday and Sunday or less 24 hours before holiday, the shipment will be made during the following 24 – 72 labor hours after the Sunday or holiday.
To ensure the best preservation possible of our products will decide whether or not the shipment in Thursday or Friday, according to the characteristics of the product and time of year in order to avoid that these are stored in conditions not controlled by the Winery The House during non working days that could affect their quality.
Balearics: Between 3 and 5 days.
Ceuta and Melilla:No disponible
Canary Islands: No disponible
Local pickup.
In this case the customer is responsible for collecting or hire a transport agency for collection order, Wine cellar The House will provide the necessary documentation in case of international shipments, or the Canary islands , Package weights and measures, the customer is responsible for paying taxes, customs charges or any charges associated shipping and insurance and claims in case of loss or loss by the carrier.
Wine cellar The House shall deliver the order in such perfect condition and as what purchase the customer to the shipping company, being the customer the solely responsible once it is delivered to the agency.
international shipping
We use Express Mail, UPS y DHL.
Rate
For your convenience, Wine cellar The House has a system of autocalculo shipping calculator available in your shopping cart.
Terms of deliveries and shipments
You can request delivery of products, at another address and a different physical person who signs the order, provided that the delivery address is located in peninsular Spain, Balearics, Canary Islands, Ceuta or Melilla. Given the increased cost of sending, if the shipment is outside Peninsular Spain.
No orders will be delivered in PO. In order to optimize the delivery, thank you to indicate a direction in which the order can be delivered during normal business hours or appropriate alternative
Bodega La Casa reserves the right to vary the type of shipment and the company that made this, regardless of what transpired in these pages, provided that any way be detrimental to the client.
If for any reason we cannot meet the estimated ship date, we will inform you of this circumstance, and we will give you the option to go ahead with the purchase setting a new shipping date or cancel the order with a full refund of the price paid. Please note however that does not deliver on Saturdays, Sundays and holidays.
Products to the address indicated by the customer is sent during the execution of the order. In order to optimize the delivery, We invite the buyer to indicate a direction in which the order can be delivered weekdays from Monday to Friday 8.30 h a 19.00 hours.
All shipments are adequately protected in boxes specially designed to ensure that the product arrives in perfect condition.
If the carrier tried to deliver the package and there was no one to receive it, will leave you a note or SMS stating the delivery attempt. Please contact the transport agency as soon as possible via the phone number found in note, in order to arrange a new delivery.
If in this second installment was no one to receive it, will leave a note recorded again by the second delivery attempt. Since then, your order will remain in office during the transportation agency 15 days.
By the time you receive your package, should:
Check the conformity of the goods received at the time of delivery.
Report any anomaly on the delivery note, stating its reserves and including his signature.
Transport providers do not allow the return of the goods if the customer opens it in your presence, but you can check the box from the outside and if it detects that the box is damp or wet, not accept the order. The transport agency shall notify us of the incident and automatically send a new shipment at no cost to you.
Bodega La Casa assumes no responsibility for the consequences of possible delays in shipping due to force majeure. .
Undeliverable
The customer agrees to allow the delivery of the order requested by providing a delivery address where it can be delivered the order requested within the usual time of delivery of goods. In the event of a breach by the customer of this obligation Winery, The House will not have any responsibility about the delay or impossibility of delivery of the order requested by the customer.
More information INTERNATIONAL
These amounts cover transport , management, manipulation of package possible customs expenses and import taxes are borne by the recipient and will be paid at the time of collecting the package.
Should be informed before sending packages to US or countries outside the European community, in case of customs incident due to lack of documentation or the provision of incorrect data by the customer, The Casa Bodega is not responsible for the costs of shipping, the customer being responsible for it.
If you need more information on shipments of perishable or cooked products, you can send an email info@BodegaLaCasa.com or call during the reception of calls to the telephone +34675490838 , we will be happy to help you and advise you on your purchase.
Shipping charges include packaging, handling and shipping.
We recommend you also read the following points are listed in item No. 5 of the Terms of Use:
Products purchased will be to the person and address listed in the order delivered.
By default, invoices will be sent to the email address indicated by the customer at the time of his high in the Cellar of The House
The Saturdays, Sundays and holidays there will be no way out and delivery orders.
An order is considered delivered when the carrier delivers the package or packages and the customer signs the receipt of delivery. The client must check the condition of the goods upon receipt and indicate any anomalies on the delivery receipt of delivery.
