It is strictly prohibited the sale of beverages alcoholic to minors, buying in The Home Winery certify your condition of age.
1- General:
These general conditions of sale apply strictly to all sales of products made in Spain, including the Canary Islands and the Balearic Islands by TLL Media Solutions Network,S.L.U, address at Calle Dr.Martí i Juliá, 17 3º – 1 ª Hospitalet del Llobregat, Barcelona with CIF B99535072, hereinafter, The Home Winery, bound for individuals. Any order made to The Home Winery necessarily implies as an essential condition, decisive and indispensable, the acceptance without reservation by the Customer of the General Conditions of Sale of The House Cellar in force on the day on which takes place the appropriate order. Further, you acknowledge that acceptance of these conditions involve the application of the order to which they refer, and to any subsequent order, with the exception of those cases in which new conditions are brought to its attention by The Home Winery. The fact that The Home Winery will not recur at a given moment to any of these conditions can not be interpreted or equal to renounce recourse to them in the future or in the past. Applicable law and jurisdiction. The interpretation and enforcement of the conditions, and all the acts resulting from them are, will be subject to the Spanish law, unless there are public policy provisions contrary to it.
2- Prices:
The prices published on the website of The Home Wine Cellar ( https://www.lacasabodega.com/ ) its in Euros. All prices including applicable on the date of the order VAT, any change of VAT rate will be applied automatically to the prices of the products on sale in The House Cellar The offers on products for sale in The Home Winery will be displayed in the “Offers” or indicate in the product details and, if otherwise not indicated, shall be valid while displayed on the screen.
3- Different modes of payment:
When ordering, the customer can choose freely pay the purchases you make on The House wine Cellar by:
- Credit card
- Direct Bank Transfer
- Cash
4- Produce:
The sale of alcohol is prohibited to minors.
The bids submitted by The Home wine Cellar are valid within the limit of stocks available. The Home Winery reserves the right to modify the assortment of products in function of the difficulties imposed by its suppliers. Photographs, graphics and descriptions of the products proposed to sale are only indicative and not binding in any way to The Home Winery.
5- Shipping:
- Products purchased will be to the person and address listed in the order delivered.
- By default, invoices will be sent to the email address indicated by the customer at the time of their registration in The Home Winery
- The Saturdays, Sundays and holidays there will be no way out and delivery orders.
- However its delay will not imply any compensation.
- An order is considered delivered when the carrier delivers the package or packages and the customer signs the receipt of delivery. The client must check the condition of the goods upon receipt and indicate any anomalies on the delivery receipt of delivery.
- These amounts cover transport ,management, Package handling Possible customs charges and import taxes are paid by the recipient and will be paid at the time of pick up the package.
- Should be informed before sending packages to US or countries outside the European community.
- ( ENGLISH) Customs and Import Duties: When ordering goods for delivery overseas or outside of EU, your order maybe subject to import duties and taxes which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you.Please note that you are considered the importer and must comply with all laws and regulations of the country in which you are receiving the goods.International deliveries are subject to opening and inspection by customs authorities.
- Prices for orders outside the EU will be exclusive of SPAIN VAT
For US please read Prohibited and Restricted Items and Tips for New Importers
Furthermore, we do not export Spirits to the USA
6- Returns and Cancellation Policies
6-1 Return Merchandise:
Our policy, compliance with regulations, is grant the right to return any purchased item in The Home wine Cellar in the term of 14 days from the date of receipt. No need to provide any explanation, any article, purchased in The Home Winery, returned in its original packaging and in perfect condition will be accepted without further ado. Within a period of 30 days of the receipt of the return, The Home Winery is committed to your refund. Before making the return, you will have to notify the department customer Care. If the reason for the return was that the returned item is defective or does not correspond to the request in order, The Home Winery shall bear the expenses of return and new shipment. If the reason for the return is that the request is not satisfied, we will refund the amount.
6-2 Cancellation of order:
If you cancel the order arrives before the goods the customer will not have any expenses. In the event of cancellation after the departure of the order, the customer will be responsible for shipping costs and the costs of returning the same order.
More information from the European Union
In accordance with Art. 14.1 of the Regulation (EU) 524/2013, the European Commission provides a free access platform for online conflict resolution between the USER and the PROVIDER, without resorting to the courts of law, through the intervention of a third party, called the Dispute Resolution Agency, acting as an intermediary between the two. This body is neutral and will dialogue with both parties to reach an agreement, finally being able to suggest and / or impose a solution to the conflict.
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EU Platform Online Dispute Resolution